Evaluation of the effectiveness of the web site

Organization Web Sites

Templates

 

See also:  Web site evaluation report template

- quality and usefulness of content,

- ease of use,

- ease of locating relevant information,

- presentation and layout.

 

 

                                                web site evaluation checklist
 
 

                                                                                            YES                NO                   COMMENTS
 

I. ACCURACY OF CONTENT

A. Does the information appear to be accurate?

______________________________________________________________________________

B. Is there an editor or someone who verifies

the information?

______________________________________________________________________________

C. Does the site agree with other information

you have found?

______________________________________________________________________________

D. Is the site unique, offering something other

sites have not?

______________________________________________________________________________

E. Is the information useful for your purpose?

______________________________________________________________________________
 

II. AUTHORITY

A. Can you easily identify the author?

______________________________________________________________________________

B. Is the author qualified? (What are his credentials?)

______________________________________________________________________________

C. Is the sponsor of the site reputable?

(Note header or footer for affiliation)

______________________________________________________________________________

D. Is there a link to information about the author

or sponsor?

______________________________________________________________________________

E. Did the author include a list of sources

used to create this page?

______________________________________________________________________________
 

III. OBJECTIVITY

A. Is the information biased in any way?

1. Does the writer rely on emotion, loaded language,

or broad, unsubstantiated statements?

_____________________________________________________________________________
2. Does the site offer more than one viewpoint?

______________________________________________________________________________

B. Does this site try to sell anything?

______________________________________________________________________________

C. Is the goal of the author/sponsor clearly stated?

______________________________________________________________________________
 
 
 
 
 

                                                                                           YES                NO                   COMMENTS

IV. CURRENCY

A. Is the page dated?

______________________________________________________________________________
B. If so, when was the last update?

______________________________________________________________________________

C. How current are the links?

______________________________________________________________________________
 

V. COVERAGE

A. Is the information well-written and

easy to understand?

______________________________________________________________________________

B. Is the material sufficiently in-depth for

for your purpose?

______________________________________________________________________________

C. Does the information seem complete? Consistent?

______________________________________________________________________________

D. Is the site easily browsable or searchable?

______________________________________________________________________________
 
 
 
 
 

WORKS-CITED INFORMATION

Author (last name):

Author (first name):

Title of article or work within the web site:

Editor:

Publication information for any print version of the source:

Title of the site:

Date of Publication:

Sponsoring institution or organization:

Date of access:

URL:
 

 

 

 

 

Categories of users

number of accesses  to specific pages

reasons of access to the web site

usefulness of information

available?

base

very useful %

quite useful %

not very useful %

not at all useful %

did not use %

News 

 

 

 

 

 

 

Publications

 

 

 

 

 

 

Your views

 

 

 

 

 

 

Who we are 

 

 

 

 

 

 

What we do

 

 

 

 

 

 

Search

 

 

 

 

 

 

Contact us

 

 

 

 

 

 

Special interest groups

 

 

 

 

 

 

Link to other web sites

 

 

 

 

 

 

 

 

Levels of agreement with statements on quality

base

strongly agree %

agree %

disagree %

strongly disagree %

don't know  %

Generally the information is clearly presented and written in a way that is easy to understand

 

 

 

 

 

 

Overall the information provided tends to be far too detailed

 

 

 

 

 

 

Overall the information provided does not contain enough detail

 

 

 

 

 

 

The information is poorly presented and written in a way that is difficult to understand

 

 

 

 

 

 

There are often gaps in the information provided and it has to be supplemented from other sources

 

 

 

 

 

 

There is often irrelevant facts and information provided which are not necessary

 

 

 

 

 

 

The information provided is always relevant and up to date

 

 

 

 

 

 

 

Effectiveness of website in meeting information needs

 

base

  %

Quite effective

 

 

Very effective

 

 

Not very effective

 

 

Not at all effective

 

 

 

how easy is it to navigate around the website?

base

  %

Quite easy

 

 

Very easy

 

 

Quite difficult

 

 

Very difficult

 

 

Do’t know

 

 

 

 

POP-UP QUESTIONNAIRE – DRAFT CONTENT

 

PLEASE HELP

 

 

Which one of the following descriptions best describes you / your organisation.

-          Academic Institution

-          Local Authority

-          Scottish Parliament

-          Scottish Executive

-          Government Agency/NDPB

-          Other Government Departments

-          Voluntary Sector

-          Journalism/Media

-          Consultant/Advertising Agency/Research Agency

-          Business/Commercial Organisation

-          Student

-          Member of Public

-          Other

 

 

Which of the following areas do you expect to visit on this web site.

-          News

-          Publications

-          Your views

-          Who we are

-          What we do

-          Search

-          Contact us

-          Links to other web sites

 

How many times have you visited this site in the last 6 months?

 

How easy or difficult was it for you to find this site?

-          Very easy

-          Easy

-          Neither easy nor difficult

-          Difficult

-          Very difficult

 

From where are you accessing this web-site?

-          In Scotland

-          Elsewhere in UK

-          Elsewhere in Europe

-          Elsewhere in World

 

We would like to conduct an emailed, self completion survey (approximately 10-15 minutes) to obtain a more in depth understanding of user attitudes. All responses to this survey including email addresses will be treated in strictest confidence and will not be used for any other purpose. The research is being conducted by an independent organisation – …  and commitment to confidentiality.

If you would be prepared to take part please enter your email address below.

 

Please indicate which applies to you.

-          This is the first time I have completed this questionnaire

-          I have completed this questionnaire more than once.

 

Thank you very much for your assistance.

 

Templates:  Web site evaluation report template - web based training evaluation form - web site creation strategy outlineweb site budget -